Refunds

We do not offer refunds or returns. If you have an issue with anything you purchase from this Web site, let us know within 14 days and we will do our best to rectify any situation or concern you may have. Send a request from out Contact Us page. We usually respond within 24 hours. Customer service is key to our success.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@snarkycatboutique.com and send your item to: 11905 Holiday Ave NE, Albuquerque NM 87111, Attn: Snarky Cat Boutique Returns.

Shipping Returns

To return your product, you should mail your product to: 11905 Holiday Ave NE, Albuquerque NM 87111, Attn: Snarky Cat Boutique Returns.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact Us for questions related to refunds and returns.